Terms and conditions of use

TERMS AND CONDITIONS OF USE 

 

PRODUCT AVAILABILITY

Wardrobe Shop cannot guarantee product availability, nonetheless, these items may not be available for immediate delivery. Wardrobe Shop reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

 

WRITTEN ERRORS

Wardrobe Shop strives to make every piece of information as accurately as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Wardrobe Shop shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or paypal account has been charged. If your credit card or paypal account has already been charged for the purchase and your order is canceled, Wardrobe Shop shall issue a credit to your credit card account or refund to your paypal account in the amount of the charge.

 

PAYMENT, IMPORT AND TAXES

Import duties and local taxes are NOT included in the quoted price of goods being delivered to any locations outside the USA. The customer will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt.

For goods purchased within the USA, a 9.00% sales tax will be applied to goods shipped to any place withing the state of California.

 

RETURN POLICY

Refunds: Refunds are granted for items that are not custom made, or made to order. We understand that shopping online for that perfect dress or a stunning pair of shoes can be a difficult proposition, so we are glad to make the process a little bit simpler for you. Returns will be accepted for refund, minus a 15% restocking fee and original cost of shipping. To qualify for a refund, the item must be post marked in the mail within 5 days of delivery. Please allow 24 hours for a return request to be answered. Items that show evidence of wear, smell like smoke, have stains (make-up, grass), body odor, or smell like cigarette smoke will not be accepted and returned immediately to sender at the sender's expense. If there are any tags, they must be attached, and condition of the item shipped must be undoubtedly original. Buyer is responsible for all shipping charges back. Items ordered using a store credit voucher are not eligible for a refund. All returned items will automatically be accepted for exchange unless otherwise indicated.   

Exchanges: Items may be exchanged completely free of charge, with all restocking fees waived. Buyer is responsible for shipping. Item must be post marked for exchange within 14 days of delivery. Items that show evidence of wear, smell like smoke, have stains (make-up, grass), body odor, or smell like cigarette smoke will not be accepted and returned immediately to sender at the sender's expense. If there are any tags, they must be attached, and condition mut be undoubtedly original.

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